> ## Documentation Index
> Fetch the complete documentation index at: https://docs.imagine.art/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete Account

> How to submit an ImagineArt account deletion request and what happens to your data.

If you want to permanently delete your ImagineArt account, you can submit a deletion request through the app or by contacting support. Account deletion is irreversible.

<Warning>
  Account deletion is permanent. Once your account is deleted, all your data — including your gallery, generation history, saved settings, and any remaining credits — is removed and cannot be recovered. Make sure to download any content you want to keep before submitting a request.
</Warning>

## How to request account deletion

<Steps>
  <Step title="Save any content you want to keep">
    Before submitting a deletion request, download any images or videos from your gallery that you want to keep. After deletion, this content cannot be retrieved.
  </Step>

  <Step title="Cancel your subscription (if applicable)">
    If you have an active paid subscription, cancel it first to stop future billing. You can do this from **Billing & Subscription** in your account settings. See [Cancel subscription](/account/cancel-subscription) for step-by-step instructions.
  </Step>

  <Step title="Submit a deletion request">
    You can request deletion in one of two ways:

    **From within the app:**

    1. Click your **profile picture** in the top-right corner.
    2. Go to **Account Settings**.
    3. Scroll to the **Danger zone** or **Delete account** section and follow the prompts.

    **By email:**
    Email [support@imagine.art](mailto:support@imagine.art) from the address associated with your account. Include the subject line "Account deletion request" and confirm that you want your account and all associated data permanently deleted.
  </Step>

  <Step title="Confirm your identity">
    For security, ImagineArt may ask you to verify your identity before processing the deletion. Respond promptly to any verification request from the support team.
  </Step>

  <Step title="Wait for confirmation">
    Account deletion is typically processed within a few business days. You will receive an email confirmation when your account has been deleted.
  </Step>
</Steps>

## What data is deleted?

When your account is deleted, ImagineArt removes:

* Your profile information (name, email, sign-in connections)
* Your gallery and all generated content stored on the platform
* Your generation history and usage analytics
* Any saved prompts, preferences, and settings
* Remaining subscription credits and top-up credits

## Data that may be retained

ImagineArt may retain certain data for a limited period as required by law or legitimate business purposes, such as billing records needed for tax compliance. This is detailed in the [Privacy Policy](/policies/privacy-policy).

## Account Deletion Policy

For the full policy governing account deletion, including data retention timelines, see the [Account Deletion Policy](https://www.imagine.art) on the ImagineArt website.

## Related

* [Privacy policy](/policies/privacy-policy)
* [Cancel subscription](/account/cancel-subscription)