Mobile App

ImagineArt is available on both iOS and Android. This page covers where to download the app, how to get started, and how to fix common issues on mobile.

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Download the app

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What you can do on mobile

The ImagineArt mobile app gives you access to the core creative tools:

• Generate images — write a prompt and generate images using the same models available on web
• Generate videos — create videos from text or from an existing image
• Browse your gallery — view, download, and share your past generations
• Manage credits — check your credit balance and purchase top-ups
• Account settings — update your profile and manage your subscription

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Signing in on mobile

The mobile app supports the same sign-in methods as the web:

• Google
• Facebook
• Discord
• Email and password

Your account, credits, and gallery are shared across web and mobile — sign in with the same account on both platforms to access your content everywhere.

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Credits on mobile

Your credit balance is shared between web and mobile. Credits you earn or spend on one platform are reflected on the other in real time. If you need to buy top-up credits (Tokens), you can do so from within the mobile app.

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Common issues on iOS

My plan hasn’t activated after subscribing This is usually an App Store sync delay. Go to Settings → your name → Subscriptions and confirm ImagineArt shows as active. Then open the app and look for a “Restore purchases” option. If it still doesn’t activate, contact us at support@imagine.art with your Apple receipt. The app is crashing on launch Force-close the app and reopen it. If the issue continues, uninstall and reinstall from the App Store. If it keeps crashing after a reinstall, reach out to support@imagine.art with your device model and iOS version. My images aren’t saving to my gallery Go to Settings → ImagineArt → Photos and make sure photo library access is enabled. If it’s already on, a reinstall usually fixes it. How do I cancel my iOS subscription? Go to Settings → your name → Subscriptions → ImagineArt → Cancel Subscription. Cancellations apply to the next billing cycle. For billing disputes, contact Apple Support directly.

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Common issues on Android

Google Play charged me but my plan isn’t active Open the Play Store, go to Subscriptions, and confirm ImagineArt is listed as active. Then reopen the app. If the plan still doesn’t reflect after a few minutes, email us at support@imagine.art with your Google Play Order ID. The app is stuck on the loading screen Go to Settings → Apps → ImagineArt → Storage → Clear Cache, then reopen the app. If that doesn’t work, try a full reinstall from the Play Store. If you’re using a VPN, try disabling it as this can sometimes interfere with the login process. I’m stuck in a login loop This is usually caused by an expired session token. Fully log out, clear the app cache (Settings → Apps → ImagineArt → Storage → Clear Cache), then log back in. Disabling any active VPN before logging in can also help. How do I cancel my Android subscription? Open the Play Store, tap your profile icon, then go to Payments & subscriptions → Subscriptions → ImagineArt → Cancel subscription. Cancellations apply to the next billing cycle. For billing disputes, contact Google Support directly.

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Issues on both platforms

Credits were deducted but no image was generated Check your generation history in the app — failed or interrupted generations can still deduct credits. If the history doesn’t account for the drop, email support@imagine.art with your account details and we’ll look into it. My web subscription isn’t showing on the app (or vice versa) Mobile and web subscriptions are now synchronized. To link them, log in at imagine.art using the same email address associated with your Google Play Store or App Store account and your plan will reflect automatically. If it still isn’t showing after logging in, contact us at support@imagine.art and we’ll get it sorted. Still having trouble? Contact us at support@imagine.art and include your device model, OS version, and a description of the issue.