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You can cancel your ImagineArt subscription at any time. Cancellation stops future billing but does not immediately remove your access.
Cancelling your subscription removes access to all paid features — including Pro models and team collaboration — at the end of your current billing period. Make sure to export or save any work you want to keep before your access changes.

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How to cancel

1

Sign in to your account

Go to imagine.art and sign in.
2

Open billing settings

Click your profile picture in the top-right corner and select Billing & Subscription.
3

Cancel your plan

Scroll to your active plan and click Cancel subscription. You may be shown a confirmation prompt or a brief retention flow — read through it and confirm your cancellation.
4

Check your cancellation confirmation

You should receive a confirmation email at your account email address. Your subscription status in Billing & Subscription will update to show the date your paid access ends.

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What happens after you cancel?

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Access and features

Your paid plan remains active through the end of your current billing period. During this time you continue to have access to all paid features, including Pro models and your current team seats. After the billing period ends, your account reverts to the Free plan:
  • You receive 100 free credits per day (no monthly subscription credits)
  • Pro models are no longer accessible
  • Team collaboration features and additional seats are removed

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Subscription credits

Unused subscription credits are forfeited when your paid period ends. Subscription credits do not roll over and cannot be refunded.

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Top-up credits

Top-up credits never expire. If you purchased top-up credits (also called Tokens in the app), they remain on your account after cancellation. You can spend them on features available under the Free plan.

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Resubscribing

You can resubscribe at any time by going to Billing & Subscription and selecting a new plan. Your previous content and settings are preserved on your account.

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Need help?

If you have trouble cancelling or have a question about your billing, contact billing@imagine.art with your account email and a description of the issue.