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You can update your payment method and billing address at any time from the billing settings in your account. Changes apply to your next renewal charge.

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Update your payment method

1

Sign in to your account

Go to imagine.art and sign in.
2

Open billing settings

Click your profile picture in the top-right corner and select Billing & Subscription.
3

Go to payment method

Scroll to the Payment method section. You will see your current card on file (last four digits and expiry date).
4

Add or replace your card

Click Update payment method (or Add payment method if none is saved). Enter your new card details in the form and click Save.
5

Confirm the update

Your new payment method is now active. It will be charged at your next billing date.

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Update your billing address

1

Open billing settings

From your profile picture menu, select Billing & Subscription.
2

Locate billing address

Scroll to the Billing address section.
3

Edit and save

Click Edit, update the address fields, and click Save.
Updating your billing address affects future invoices only. Previously issued invoices will not be retroactively updated.

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View past invoices

Your billing history, including past invoices and payment dates, is available in the Billing & Subscription section under Invoice history. You can download any invoice as a PDF.

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Billing contact

If you encounter a billing error, a failed payment, or need help with your account charges, email billing@imagine.art and include:
  • Your account email address
  • A description of the issue
  • Any relevant invoice numbers or transaction IDs