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You can switch your subscription plan at any time from your account settings. The process differs slightly depending on whether you are moving to a higher or lower tier.

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Upgrading your plan

1

Open subscription settings

Sign in to imagine.art and click your profile picture in the top-right corner. Select Billing & Subscription.
2

Choose a new plan

Review the available plans. Click Upgrade next to the plan you want. You can compare plans on the pricing page.
3

Confirm and pay

Review the prorated charge summary and confirm your payment method. Click Confirm upgrade to complete the change.
4

Verify your new plan is active

After the upgrade, your new credit allocation appears immediately in Subscription Credits Left on your profile. You now have access to all features included in your new plan, including Pro models if you were previously on the Free plan.

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When does an upgrade take effect?

Upgrades take effect immediately. You are charged a prorated amount for the remainder of your current billing period, and your new monthly rate applies from the next renewal date.
If you upgraded but Pro models are still locked, allow a few minutes for the change to propagate, then refresh the page. If the issue persists, email support@imagine.art with your account email and plan name.

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Downgrading your plan

1

Open subscription settings

Sign in to imagine.art and click your profile picture in the top-right corner. Select Billing & Subscription.
2

Choose a lower plan

Click Change plan and select the plan you want to move to. Review the feature differences before confirming.
3

Confirm the downgrade

Click Confirm downgrade. Your current plan remains active through the end of the billing period you have already paid for.
4

Transition at renewal

At your next renewal date, your plan switches to the lower tier, your credit allocation adjusts to match the new plan, and you are billed at the lower rate going forward.

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What happens to unused credits?

  • Subscription credits you earned under the higher plan are available until your renewal date. Unused credits do not roll over when the plan switches.
  • Top-up credits are not affected by a plan change — they never expire and remain on your account.

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Seat management when downgrading a Teams plan

If you downgrade to a plan with fewer seats (for example, from Creator with 20 seats to Standard with 3 seats), you need to reduce your team size before the downgrade takes effect:
  1. Go to Team Settings and remove members until you are within the seat limit of the new plan.
  2. Removed members lose access to the workspace at your next renewal date.
  3. If you do not reduce seats before the renewal, the downgrade may be blocked until the seat count is within limit.
Downgrading to the Free plan removes access to Pro models and team collaboration features. Make sure all team members are aware before you proceed.