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If you want to permanently delete your ImagineArt account, you can submit a deletion request through the app or by contacting support. Account deletion is irreversible.
Account deletion is permanent. Once your account is deleted, all your data — including your gallery, generation history, saved settings, and any remaining credits — is removed and cannot be recovered. Make sure to download any content you want to keep before submitting a request.

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How to request account deletion

1

Save any content you want to keep

Before submitting a deletion request, download any images or videos from your gallery that you want to keep. After deletion, this content cannot be retrieved.
2

Cancel your subscription (if applicable)

If you have an active paid subscription, cancel it first to stop future billing. You can do this from Billing & Subscription in your account settings. See Cancel subscription for step-by-step instructions.
3

Submit a deletion request

You can request deletion in one of two ways:From within the app:
  1. Click your profile picture in the top-right corner.
  2. Go to Account Settings.
  3. Scroll to the Danger zone or Delete account section and follow the prompts.
By email: Email support@imagine.art from the address associated with your account. Include the subject line “Account deletion request” and confirm that you want your account and all associated data permanently deleted.
4

Confirm your identity

For security, ImagineArt may ask you to verify your identity before processing the deletion. Respond promptly to any verification request from the support team.
5

Wait for confirmation

Account deletion is typically processed within a few business days. You will receive an email confirmation when your account has been deleted.

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What data is deleted?

When your account is deleted, ImagineArt removes:
  • Your profile information (name, email, sign-in connections)
  • Your gallery and all generated content stored on the platform
  • Your generation history and usage analytics
  • Any saved prompts, preferences, and settings
  • Remaining subscription credits and top-up credits

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Data that may be retained

ImagineArt may retain certain data for a limited period as required by law or legitimate business purposes, such as billing records needed for tax compliance. This is detailed in the Privacy Policy.

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Account Deletion Policy

For the full policy governing account deletion, including data retention timelines, see the Account Deletion Policy on the ImagineArt website.